Game Day

As part of the roll-out of a National Database under Baseball Australia, Baseball Queensland have adopted Game Day as their new registrations and competitions portal.

This page is formatted in the following way:

  1. 2024/2025 Membership Season Setup
  2. Club and Region: General Setup
  3. Frequently Asked Questions (FAQs)
  4. Competitions
    1. Game Records
    2. Competition Setup

2024/2025 Membership Season Setup

Follow these steps to ensure your club is ready to take registrations for the upcoming season. There are a few things to be aware of as we head into our second registration year with Game Day.

Step 1: Update your Game Day Administrators

Ensure that the right people have access to the database. Remove any old administrators that no longer need access.

Step 2: Set up stripe within game day

Stripe is Game Day’s new payment provider, as part of the swap, each club and charter (association/region) will need to complete the ‘Know Your Customer’ process.

Step 3: Archive your 2023/2024 Products

DO NOT use the same products for a second season. This will result in incorrect reporting and issues with members being allocated to the wrong season.

Step 4: Create New Products

View the cheat-sheet for the 2024/2025 Minimum and Maximum Date of Birth’s when setting up your Product Filters. Click here.

Step 5: Adding Products to the Registration Form

Step 6: Create or add any required custom fields to the new registration form

Step 7: Create promo codes (e.g. fairplay vouchers)

Step 8: Share the Registration Form link with your members and the community

Clubs and Regions: Setup

Updating Member Details

Clubs and Regions can now update the contact details for their members.


Video Guide

Members can also update their own contact details via the member portal.

Updating Club/Region Admin Users

Clubs and Regions can update their Admin Users here


Video Guide

*NEW 2024 - Adding Stripe Account to GameDay

Clubs and Regions need to set up Stripe for the 2024/25 Season.

Click here for full information  Guide

Creating Products

Please read through the testing guides below and test out the processes outlined for a foundational understanding of the Registrations & Payments side of Passport.

The processes outlined in this testing guide are listed below:

Creating Custom Fields

Create any custom fields that your club wants on the registration form.

Unlimited Custom Fields Unlimited Custom Fields (UCFs) | Support Centre

Adding Promo Codes


Creating Promo Codes


  • You must add all of the eligible products that the promo code can be used for. 
  • Members can only use a promo code when they register one person at a time.
    e.g. 0 adult, 1 child.

Clubs and Regions can run customisable reports under the Reports menu.

Full Transaction Report Walkthrough Guide

Payout Report Walkthrough Guide

Creating Game Day Passport Account
  1. Go to
  2. Click Register
  3. Complete your account details
  4. Check your email inbox and verify your email using the automated email sent to you
  5. Your current administrator will be able to add your account once verified.

For existing club administrators:

  1. Once logged into your club or region, select the Settings cog in the top right
  2. Select User Management
  3. Enter the new admin’s email into the text box and click to add them

For clubs or regions that do not have any administrators, please contact Danica Trotter ( and Nick Wyllie ( and we will add you.

Add Region/Club Bank Account
  1. Login to your Passport database.
  2. In the left-hand menu, click Registrations > Payment Configuration.
  3. Click Add Bank Account Details.
  4. Add your bank account details, upload the bank statement and click Update once complete.

Adding your Bank Account – Adding your Bank Account | Support Centre


Frequently Asked Questions

Which Registration Form do we use?

All changes and additions must be made to the 2024/2025 Baseball Australia Membership Registration Form (#115072) and 2024/2025 Baseball Queensland Masters Competition Form (#115823).

For 2023/2024 – Baseball Australia Membership Registration Form (#109897) or Baseball QLD Master Competition Form (#111209).

Clubs and Regions, under any circumstances, are not to create a test form and edit it. All registrations must be taken through one of the provided Baseball Australia / Queensland forms provided.

Our products aren't showing up on the Registration Form?

Products must be marked Active on the Registration form before they will be sold/shown.

For more information, please scroll down to the ‘Edit Registration Form’ section.

Do we need to select dependencies or include capitations in our fees?

No, you do not need to select National or State products in the dependencies – Our products are mandatory and set for the member types.

Dependencies is designed for multiple products in the one season e.g. You can’t select a second season with a discounted price unless you’ve previously (not in this purchase/registration) purchased a product (and again, not a national or state product)

National, State and Regional capitations and fees are mandatory and will be charged to the member in addition to your club fees.

Does Game Day facilitate payment plans/BNPL?

There are a few options available to clubs to facilitate this.

Clubs are able to either:

  • PayPal are a payment provider for Game Day and offer a ‘Pay in 4’ program, more information here:
    Please be aware that this is facilitated through PayPal and not through Game Day or Baseball Queensland
  • Add a product for $0 and invoice the member to allow them to pay the invoice in parts
  • Sign up for a Direct Debit provider themselves
  • Provide a promo code to reduce the club fee and invoice the members direct

The swap to Stripe enabled Game Day to explore more modern payment processing methods, for more information about the change and features set to roll-out please visit their article here: Stripe Game Day Rollout

Clarification for Masters Program Fees
  • Masters memberships are for members 50+, Baseball Queensland has made this change to align with Baseball Australia
  • Members purchasing the Masters BA/BQ capitation will only be eligible to play in Masters competitions. (GBL Masters Div 1, 2, 3, GCBA Masters (Winter), Masters State Titles, etc.) and will need to use 2024/2025 Baseball Queensland Masters Competition Form (#115823) .
  • Players aged 50+ who wish to play in other competitions (Adult Seniors Divisions) will need to purchase an Adult Seniors membership on the 2024/2025 Baseball Australia Membership Registration Form (#115072).
  • Club fees don’t affect capitations/insurance, and as such, clubs are free to continue discounting memberships for 35+ if they wish to do so

This membership type is classed as a ‘Program‘ membership.

For more information on the capitation products, please visit the Resources page. The document is located under the ‘Fees’ tab.

Can we take registrations for the 2024 Winter Season?

SQWBL, Cairns and Townsville will be able to continue taking registrations for the current Winter season until 31 August 2024.

Gold Coast members can continue to register on the current form but there may be reporting issues with any members registered this late into the season. Please contact Baseball Queensland via if any members are registering this late.

How do members transfer to new clubs?

The NEW club must request a clearance (transfer).

Please follow the steps here: Clearances

If you have a member transferring from another STATE, please contact us at with
Full name, DOB, current Club Name and Current Association/Region Name.
We need to request these clearances under a State login.

How to Approve or Deny Clearances

Requesting a Clearance from a Queensland Baseball club?

State: Baseball Queensland


Gold Coast Baseball Association

Twin City Baseball Club
Mudgeeraba Redsox Baseball Club
Robina Braves Baseball Club
Surfers Paradise Baseball Club
Nerang Cardinals Baseball Club
Runaway Bay Dolphins Baseball Club
Coomera Cubs Baseball Club

Brisbane South Baseball Association

Beenleigh Hawks Baseball Club
Redlands Rays Baseball Club
Mt Gravatt Eagles Baseball Club
Runcorn Indians Baseball Club

Brisbane West Baseball Association

Southern Stars Baseball Club
Western Districts Baseball Club
Ipswich Musketeers Baseball Club
Toowoomba Rangers Baseball Club

Brisbane Metro Baseball Association

Carina Redsox Baseball Club
All Stars Baseball Club
Windsor Royals Baseball Club
Pine Hills Lightning Baseball Club

Brisbane North Baseball Association

Pine Rivers Rapids Baseball Club
Redcliffe Padres Baseball Club
Narangba Demons Baseball Club

Sunshine Coast Baseball Association

Gympie Redbacks Baseball Club

Baseball Association Townsville

Northern Jets Baseball Club
Townsville Diamonds Women’s Baseball
Townsville Mustangs Baseball Club
Townsville Stealers Under 18s Baseball
Townsville Taipans Baseball Club

Cairns Baseball League

Cairns Bandits Baseball Club
Cairns City Reds Baseball Club
Cairns Cubs Baseball Club
Cairns Dodgers Baseball Club
Cairns Heat Baseball Club

Baseball QLD State Championships Association

BQ Members (Events)
BQ Members (Programs)

Do not request clearances from any clubs under Greater Brisbane League.

Where DO I find the link TO register?

Once logged into your club:

  1. Select Registrations
  2. Select Registration Forms
  3. Select ‘Share,’ or ‘Download QR Code’ for the relevant form

Selecting Share will display a link that you can copy.

What are discount/promo codes?

Rather than having multiple products for different prices, you can add a promo code that is given to the members required.

Click here: Overview


  • You could use these to reduce the club fee to $0 for members you have arranged a payment plan with while allowing the full fee to be paid by most members.
  • You could use a promo code to reduce the club fee if you have an admin fee or levy that is on all products but only applies to the first member.
How do I update Member Details?

Clubs, Regions and Members can upate contact details.

Please see below.

How do I merge Duplicates?

Only Regions can merge duplicates.

Please ensure the member’s Name, DOB and email are the same. 

Click Mark as Duplicate button on the profile you no longer need.

The Regions will merge these when they can.

Where do I find Draws, Fixtures and Results?

Game Day doesn’t have a central competitions page which displays all of the competitions within the state.

Relevant Competitions portals will be linked on the Competitions page.

Tournament specific links will be available on the tournaments event page or on the Tournaments page.

Who do I contact for help?

Game Day has an extensive Support Centre

Baseball Queensland will assist where we can. Please contact both of the staff listed below:

Danica Trotter –

Nick Wyllie –

If you’re having an issue with your account, please contact Game Day support.


Below you will find more information and some guides to help.

Game Records in Game Day

Game Records in Game Day

2023-24 Season changes

Baseball Australia and Baseball Queensland have moved from SportsclubHQ to Game Day for the registration, membership, and competition management system.

Game Results, Player Eligibility etc will be entered into GameDay by Clubs by 7pm Tuesday each week.
NOTE: Games will automatically lock at this time and no results or eligibility will be able to be entered.

Home Team Responsibilities:

  • Entering the Runs per innings and score
  • Entering their player’s pitches thrown, innings caught, defensive outs
  • Entering their player’s Injuries or concussions
  • Completing their match day report – including PONAGs for the Game

Away Team Responsibilities:

  • Entering their player’s pitches thrown, innings caught, defensive outs
  • Entering their player’s Injuries or concussions
  • Completing their match day report

Umpire Responsibilities:

  • Completing their match day report (Incidents or Ejection Checklist)

See below instruction guides:

Entering players to the Game Record
Computer    Mobile

Confirming Players attendance and mandatory Stats

Entering Score / Results
Computer    Mobile

Entering Game Officials
Computer    Mobile

Recording an Injury
Computer    Mobile

Match Day Report (checklist)

Confirming a game
coming soon

Competition Administrators

Competition Setup Overview
Creating a new Competition & Add Teams


Post-Game – enter team statistics, match results, and individual player statistics

Club Management