Products must be marked Active on the Registration form before they will be sold/shown.

For more information, please scroll down to the ‘Edit Registration Form’ section.

No, you do not need to select National or State products in the dependencies – Our products are mandatory and set for the member types.

Dependencies is designed for multiple products in the one season e.g. You can’t select a second season with a discounted price unless you’ve previously (not in this purchase/registration) purchased a product (and again, not a national or state product)

National, State and Regional capitations and fees are mandatory and will be charged to the member in addition to your club fees.

There are a few options available to clubs to facilitate this.

Clubs are able to either:

• PayPal are a payment provider for Game Day and offer a ‘Pay in 4’ program, more information here: https://www.paypal.com/au/webapps/mpp/paypal-payin4
  Please be aware that this is facilitated through PayPal and not through Game Day or Baseball Queensland
• Add a product for $0 and invoice the member to allow them to pay the invoice in parts
• Sign up for a Direct Debit provider themselves
• Provide a promo code to reduce the club fee and invoice the members direct

The NEW club must request a clearance (transfer).

Please follow the steps here: Clearances

If you have a member transferring from another STATE, please contact us at admin@baseballqld.asn.au with
Full name, DOB, current Club Name and Current Association/Region Name.
We need to request these clearances under a State login.

How to Approve or Deny Clearances

Once logged into your club:

1. Select Registrations
2. Select Registration Forms
3. Select ‘Share,’ or ‘Download QR Code’ for the relevant form

Selecting Share will display a link that you can copy.

Rather than having multiple products for different prices, you can add a promo code that is given to the members required.

Click here: Overview

Examples:

• You could use these to reduce the club fee to $0 for members you have arranged a payment plan with while allowing the full fee to be paid by most members.
• You could use a promo code to reduce the club fee if you have an admin fee or levy that is on all products but only applies to the first member.

Clubs, Regions and Members can upate contact details.

Please see below.

Only Regions can merge duplicates.

Please ensure the member’s Name, DOB and email are the same. 

Click Mark as Duplicate button on the profile you no longer need.

The Regions will merge these when they can.

• Masters memberships are for members 50+, Baseball Queensland has made this change to align with Baseball Australia
• Members purchasing the Masters BA/BQ capitation will only be eligible to play in Masters competitions. (GBL Masters Div 1, 2, GCBA Masters (Winter), Masters State Titles, etc.) and will need to use Baseball QLD Master Competition Form (#111209).
• Players aged 50+ who wish to play in other competitions (Adult Seniors Divisions) will need to purchase an Adult Seniors membership on the Baseball Australia Membership Registration Form (#109897).
• Club fees don’t affect capitations/insurance, and as such, clubs are free to continue discounting memberships for 35+ if they wish to do so

This membership type is classed as a ‘Program‘ membership.

For more information on the capitation products, please visit the Resources page. The document is located under the ‘Fees’ tab.

• GBL Women’s short season and full season memberships are for females 15+
• Members purchasing the short or full season will only be eligible to play in GBL Womens competitions. (Womens Divisions 1-3)
• These membership types expire at the conclusion of the relevant GBL season
• Players who wish to play in other competitions (Junior League, Senior League, Big League, Adult Seniors, Masters, Youth Womens and Womens State Titles, Womens State team, Winter competitions etc.) will need to purchase either a Junior League, Senior League, Big League or Adult Seniors membership

This membership type is classed as a ‘Program‘ membership.

For more information on the capitation products, please visit the Resources page. The document is located under the ‘Fees’ tab.

Game Day doesn’t have a central competitions page which displays all of the competitions within the state.

Relevant Competitions portals will be linked on the Competitions page.

Tournament specific links will be available on the tournaments event page or on the Tournaments page.

No, please invoice any outstanding members for the 2023 Winter season.

Please advise Baseball Queensland of any new members who require capitations to be paid, the club will need to collect these and BQ will need to invoice for the BA/BQ capitations.

Game Day has an extensive Support Centre

Baseball Queensland will assist where we can. Please contact both of the staff listed below:

Danica Trotter – admin@baseballqld.asn.au

Nick Wyllie – nick.wyllie@baseballqld.asn.au

If you’re having an issue with your account, please contact Game Day support.

E: support@mygameday.app

Below you will find more information and some guides to help.

1. Login to your Passport database.
2. In the left-hand menu, click Registrations > Payment Configuration.
3. Click Add Bank Account Details.
4. Add your bank account details, upload the bank statement and click Update once complete.

Adding your Bank Account – Adding your Bank Account | Support Centre

Please read through the testing guides below and test out the processes outlined for a foundational understanding of the Registrations & Payments side of Passport.

The processes outlined in this testing guide are listed below:

• Products Overview – Products | Overview | Support Centre
• Creating a Product – Create a product | Support Centre
• Unlimited Custom Fields Unlimited Custom Fields (UCFs) | Support Centre
• Registration Forms Overview – Registration Forms | Overview | Support Centre
• Registration Form Types – Registration Form Types | Support Centre
• Creating/Editing a Registration Form – Create a Registration Form | Support Centre

Create any custom fields that your club wants on the registration form.

Unlimited Custom Fields Unlimited Custom Fields (UCFs) | Support Centre

Overview

Creating Promo Codes

Notes:

• You must add all of the eligible products that the promo code can be used for. 
• Members can only use a promo code when they register one person at a time.
  e.g. 0 adult, 1 child.

Clubs and Regions can now update the contact details for their members.

Guide

Members can also update their own contact details via the member portal.

Clubs and Regions can run customisable reports under the Reports menu.

Full Transaction Report Walkthrough Guide

Payout Report Walkthrough Guide

1. Create a new competition.
2. Create teams, for some sports you can also have your teams Register directly to a Competition.
3. Generate your fixture.
4. Use the fixture grid to manage your fixtures.
5. Resolve any clashes in your fixtures.
6. Enter results.
7. Publish fixtures, results and stats to the web.

Create a New Competition

Add Teams to a Competition

Pre-Game: https://support.mygameday.app/help/pre-game-screen-desktop

Post-Game – enter team statistics, match results, and individual player statisticshttps://support.mygameday.app/help/post-game-screen-desktop